Flight Delay Compensation Guide
Know your rights when flights are delayed or cancelled. Learn about compensation regulations, how to claim, and what you're entitled to receive.
Understanding Flight Delay Compensation
When your flight is delayed or cancelled, you may be entitled to compensation and assistance depending on the circumstances and applicable regulations. The most comprehensive protection comes from EU261 regulation for European flights.
Compensation rights vary significantly by region, airline, and the cause of the delay. Weather-related delays typically don't qualify for compensation, while airline-controlled issues like mechanical problems usually do.
Types of Compensation Regulations
EU261 Regulation
€250-€600
European Union passenger rights for delays and cancellations
US DOT Regulations
Varies by airline
US Department of Transportation passenger protections
Airline Policies
Varies significantly
Individual airline compensation policies
What You're Entitled to by Delay Length
2-3 hours Delay
Compensation:
Meals and refreshments
Accommodation:
If overnight delay
Transport:
To/from accommodation
3-4 hours Delay
Compensation:
Meals, refreshments, communication
Accommodation:
If overnight delay
Transport:
To/from accommodation
4+ hours Delay
Compensation:
Full compensation + assistance
Accommodation:
If overnight delay
Transport:
To/from accommodation
How to Claim Compensation
Document Everything
Keep boarding passes, receipts, and photos of delays
Check Your Rights
Determine which regulations apply to your flight
Contact Airline
Submit compensation claim through official channels
Follow Up
Track your claim and escalate if necessary
Major Airline Compensation Policies
| Airline | Domestic Delay | International Delay | Compensation | Time Limit |
|---|---|---|---|---|
| American Airlines | Meals for 3+ hour delays | Hotel for overnight delays | Varies by circumstances | Within 1 year |
| Delta Air Lines | Meals and accommodation | Full assistance package | Up to $200 voucher | Within 1 year |
| United Airlines | Meals for 3+ hour delays | Hotel and meals | Travel credit or refund | Within 1 year |
| Lufthansa | EU261 applies | EU261 applies | €250-€600 | Within 3 years |
| British Airways | EU261 applies | EU261 applies | €250-€600 | Within 3 years |
Pro Tips for Claiming Compensation
Always keep your boarding pass and any delay notifications as proof
Take photos of departure boards showing delays or cancellations
Request written confirmation of delay reasons from airline staff
Check if weather or air traffic control caused the delay (may affect compensation)
Submit claims as soon as possible - some have time limits
Be persistent but polite when following up on claims
Consider using third-party services for complex international claims
Frequently Asked Questions
How long do I have to claim compensation?
Time limits vary by regulation and airline. EU261 claims can be made up to 3 years after the flight, while most US airlines require claims within 1 year. Check your specific airline's policy.
Do I get compensation for weather delays?
Generally, no. Weather delays are considered "extraordinary circumstances" beyond the airline's control. However, you may still be entitled to assistance like meals and accommodation.
What if the airline refuses my compensation claim?
You can escalate to national enforcement bodies (like CAA in the UK or DOT in the US) or use third-party services. For EU261 claims, you can also take legal action.
Can I claim compensation for a cancelled flight?
Yes, cancellation compensation is often higher than delay compensation. Under EU261, you can get €250-€600 for cancellations, plus assistance and rebooking options.