Understanding Name Changes
Hainan typically permits minor spelling corrections for the same traveler. Legal name changes may be processed with valid documentation. Transfers to another person are not allowed.
Fees and processing vary by fare rules and point of sale. Agency/OTA‑issued tickets must be corrected by the issuing party.
Types of Name Changes
Minor Corrections
Varies by fare/market
Typos or small spelling fixes for the same traveler
Legal Name Changes
Varies; fare rules apply
Marriage, divorce, or court order with proof
Complete Name Change
Not allowed
Transfer to a different person
How to Change Your Name
Open Manage Booking
Use last name and ticket/PNR on hainanairlines.com
Provide Documentation
Passport/ID; legal docs if your name changed
Confirm Any Fees
Service fees and fare rules may apply; partner tickets can differ
Receive Updated Ticket
Verify corrected name on itinerary/e‑ticket
Hainan Airlines Name Change Policies
| Change Type | Fee | Time Limit | Documentation |
|---|---|---|---|
| Minor spelling correction | Varies by market | Before check‑in | None |
| Legal name change | Varies / fare rules | Before check‑in | Legal documents |
| Complete name transfer | Not allowed | N/A | N/A |
Pro Tips for Name Changes
Use the exact passport name including spacing and hyphens.
For agency/OTA tickets, the issuing party must process changes.
Allow extra time for interline/partner itineraries.
Complete corrections before check‑in; airport changes are not guaranteed.
Frequently Asked Questions
Can I transfer my ticket to another person?
No. Hainan Airlines does not allow ticket transfers to a different traveler.
Are minor typos always free to fix?
Fees vary by market and fare rules. Simple typos may still incur a service fee.
Who should I contact if I booked via an agency?
Contact the issuing agency/OTA first. They control the ticket and must process changes.