Lost Baggage Claims Guide

Don't panic if your luggage goes missing. Learn how to file claims, track your bags, and get proper compensation from airlines for lost or delayed baggage.

Understanding Lost Baggage Claims

Lost or delayed baggage is unfortunately common in air travel, but knowing your rights and the proper procedures can help you recover your belongings and receive appropriate compensation.

Airlines are required to compensate passengers for lost baggage up to $3,500 for domestic flights and $1,600 for international flights, but you must follow proper procedures to receive compensation.

How to File a Lost Baggage Claim

Step 1

Report Immediately

File a Property Irregularity Report (PIR) at the baggage service desk

Timeframe: At airport
Step 2

Get Reference Number

Obtain your PIR reference number for tracking and follow-up

Timeframe: Immediate
Step 3

Track Your Bag

Use airline apps or websites to track your bag's location

Timeframe: 24-48 hours
Step 4

File Compensation Claim

Submit receipts for essential purchases during the delay

Timeframe: Within 21 days

Essential Items Compensation

Item TypeMaximum AmountReceipts Required
Toiletries$50Required
Clothing$100Required
MedicationsFull costRequired
Baby supplies$50Required
Business items$100Required

Airline Lost Baggage Contacts

AirlineMax CompensationClaim TimeframeContact Number
American Airlines$3,50021 days1-800-433-7300
Delta Air Lines$3,50021 days1-800-221-1212
United Airlines$3,50021 days1-800-864-8331
Southwest Airlines$3,50021 days1-800-435-9792
JetBlue Airways$3,50021 days1-800-538-2583
Alaska Airlines$3,50021 days1-800-252-7522

Pro Tips for Lost Baggage Claims

Take Photos

Photograph your bag and contents before travel for insurance purposes.

Keep Receipts

Save all receipts for essential purchases during baggage delay.

Use Airline Apps

Download airline apps for easier baggage tracking and claim filing.

Don't Wait

File your claim immediately - delays can affect compensation eligibility.

Be Reasonable

Only claim essential items - luxury purchases may not be covered.

Check Insurance

Review your travel insurance policy for additional coverage options.

Frequently Asked Questions

How long do I have to file a claim?

You must file a claim within 21 days of receiving your bag or when the airline declares it lost. Essential item purchases can be claimed for up to 21 days.

What if my bag is never found?

If your bag is declared permanently lost, you can claim compensation up to $3,500 for domestic flights. You'll need to provide a detailed list of contents and their values.

Can I claim for expensive items?

Airlines typically don't cover cash, jewelry, electronics, or other valuable items in checked baggage. These should be carried in your carry-on or insured separately.

What if the airline denies my claim?

You can appeal denied claims by providing additional documentation or contacting the Department of Transportation. Consider travel insurance for better coverage.