Understanding Name Changes
ANA typically allows minor spelling corrections when it’s clearly the same traveler. Legal name changes may be processed with valid documentation. Ticket transfers to another person are not permitted.
Fees and processing depend on fare rules, country of purchase, and whether the ticket was issued by ANA or an agency. Agency/OTA‑issued tickets must be corrected by the issuing party.
Types of Name Changes
Minor Corrections
Varies by fare/market
Typos or small spelling fixes that clearly keep the same traveler
Legal Name Changes
Varies; fare rules apply
Marriage, divorce, or court order with proof
Complete Name Change
Not allowed
Transfer to a different person
How to Change Your Name
Open Manage Booking
Use last name and reservation number on ana.co.jp
Provide Documentation
Passport/ID; legal docs if your name changed
Confirm Any Fees
Service fees and fare rules may apply; partner tickets can differ
Receive Updated Ticket
Verify corrected name on itinerary/e‑ticket
ANA Name Change Policies
| Change Type | Fee | Time Limit | Documentation |
|---|---|---|---|
| Minor spelling correction | Varies by market | Before check‑in | None |
| Legal name change | Varies / fare rules | Before check‑in | Legal documents |
| Complete name transfer | Not allowed | N/A | N/A |
Pro Tips for Name Changes
Use the exact passport name including order and hyphens.
If booked via an agency/OTA, contact them first—they control the ticket.
Allow extra time for Star Alliance/interline itineraries.
Complete corrections before check‑in; airport changes are not guaranteed.
Frequently Asked Questions
Can I transfer my ticket to another person?
No. ANA does not allow ticket transfers to a different traveler.
Are minor typos always free to fix?
Fees and options vary by where the ticket was issued and fare rules. Simple typos may still incur a service fee.
Who should I contact if I booked via an agency?
Contact the issuing agency or OTA first. They control the ticket and must process changes.